At bnsgh.com, we strive to provide high-quality products/services and ensure customer satisfaction. However, if you are not entirely satisfied with your purchase, we’re here to help.

1. Eligibility for Refunds

Refunds are available for purchases made within the last 30 days.

To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging (if applicable).

Certain types of goods or services, such as digital downloads or customized products, may not be eligible for a refund.

2. Non-Refundable Items

Gift cards

Downloadable software products

Some health and personal care items

Items purchased on sale or with a discount

3. Process for Refunds

To initiate a refund, please contact our customer support team at support@bnsgh.com with your order number and reason for the refund request.

After receiving your request, we will review and notify you of the approval or rejection of your refund.

If your refund is approved, we will process it within 5-7 business days, and the credit will automatically be applied to your original method of payment.

4. Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account or contact your credit card company, as it may take some time before your refund is officially posted.

If you’ve done this and still have not received your refund, please contact us at support@bnsgh.com.

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at support@bnsgh.com

6. Shipping

You will be responsible for paying your own shipping costs for returning your item unless the return is due to a mistake on our part (e.g., you received the wrong item).

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

7. Changes to this Refund Policy

We reserve the right to update or modify this refund policy at any time. Changes will be posted on this page and will take effect immediately.

Contact Us

If you have any questions about our refund policy, please contact us at support@bnsgh.com